Terms and Conditions


All Tuition


  • All Block booking fees must be paid for at least 5 full working days prior to tuition commencing.


  • If paying for lessons individually, payment must be made no later than the end of that specific lesson.


  • You must bring your valid Provisional Driving Licence with you to all lessons. If you have passed your Theory Test, you should also bring your Theory Test Pass Certificate.


  • You must be able to satisfy the minimum eyesight requirements – i.e., you must be able to read a new style number plate from 20 metres or an old style (pre-2001) number plate from 20.5 metres. If you need glasses or contact lenses to meet these requirements, you must wear them for all the time you are driving.


  • Abusive language or behaviour will not be tolerated. Any such behaviour will result in the course/lesson being terminated and the loss of all fees.


  • It is against the law for anyone to drive whilst under the influence of alcohol or drugs. Any student thought to be under the influence of either will have that day’s tuition terminated without recompense.


  • The instructor reserves the right to withdraw the use of his car for the purposes of the Test if, in his opinion, the student has not reached the required level of safety or competency by the date of the Test. This is in the interest of the pupil, the examiner and other road users. It is neither our policy nor that of the DVSA to allow a student to take the Test just ‘for experience’ purposes. No Test fees can be refunded.



  • LogicaL Learning complies with all current General Data Protection Regulations (GDPR) and is registered with the Information Commissioner’s Office (Ref ZB035425).

 

Intensive Courses


  • To attend an Intensive Course, you must already have passed your Theory Test (or it must be imminent). This is because an Intensive Course will usually be scheduled to take place immediately prior to taking the Practical Driving Test. The Practical Driving Test cannot be booked without a Theory Test Pass Certificate number.


  • All bookings for Intensive Courses should be made at least one month but preferably two months prior to the required course start date – this is to allow enough time to get a confirmed Driving Test appointment that will coincide with the end of the course. Occasionally, due to cancellations, it is possible to book at shorter notice – please ask.


  • The course start date will be agreed at the time of booking; however, tuition times may be agreed verbally between the student and the instructor as the course progresses.


  • You must produce the Theory Test Pass Certificate along with your provisional licence (both parts if it is the new photo card style) on the first day of the course and keep them with you for each day of the course – including the day of the Test.


  • A non-refundable deposit of £100 is required – this will enable a Test to be booked.


  • The balance of the course fee is to be made at least 15 full working days prior to the start of the course. If payment is not received by this time, it may result in the required dates being offered to another student.

 

No shows, cancellations and refunds


If you need to cancel a lesson, you must do so at least 48 hours prior to commencement of the lesson. Cancellations made between 24 and 48 hours of commencement of the lesson will be chargeable at 50% of the lesson price. Cancellations made within 24 hours of commencement of the lesson will be chargeable at the full lesson rate.


You must turn up for lessons on time. If there is no show or contact within 15 minutes of the due start time, then the instructor will assume the lesson is not required, however, the full price of the lesson will still be due. No refunds and no extra lessons will be given for no shows. Also, any lost time at the beginning of the lesson cannot be made up for later.


All cancellations for Intensive Courses must be made in writing and sent by recorded post or e-mail. Refunds (but not including deposits) will only be paid as follows:


11 working days or more before commencement of tuition                  Full refund (less the deposit)


6 – 10 working days before commencement of tuition                         50% refund (less the deposit)


0 – 5 working days before commencement of tuition                           No refund


If lessons or Tests have to be cancelled due to severe weather conditions, the lessons will be re-arranged, or the Test rebooked. No refunds will be given in these circumstances.


In the event of mechanical breakdown of the instructor’s car, a suitable replacement vehicle will be supplied as soon as is practicably possible. This will normally be by the next working day.


All prices are correct at time of publishing but are subject to change.


By taking driving instruction with LogicaL Learning it is accepted that you have read and agree to these terms and conditions.

 

Any complaints should be made in the first instance in writing and sent to Nicholas Vernon-Smith, LogicaL Learning,

44 Tavern Barn, Fowey, Cornwall. PL23 1EF.


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